http://www.siegelgale.com/
simply informed: news from siegel+gale
 
  Highlights of the Month  
  Goodbye Midtown, Hello Downtown!   Siegel+Gale Appoints Thomas Mueller Global Director of Dynamic Media  
  New S+G Offices
Long resident of New York's famed Madison Avenue, Siegel+Gale has relocated its global NY headquarters. Effective September 8th, our new contact information is:

Siegel+Gale
625 Avenue of the Americas
4th Floor
New York, NY 10011
T +212 453 0400
F +212 453 0401


Events

Webinar: Managing Your Brand in the Age of Social Media
Web 2.0 offers a number of opportunities for business-to-business communications, interaction, and customer relationship management, but companies need to look beyond the hype and consider the limitations of what works for their brand and what benefits their customers.

Baptie Online has invited Siegel+Gale's Larry Vincent, Group Director, Strategy, to delve into a number of case studies of companies exploiting the functionality of Web 2.0. Join us for this complimentary webinar.

Wed Sept 24 at 12pm EST

To learn more contact

Joseph Gallegos
Vice President, Business Development
T 310 312 2221
jgallegos@siegelgale.com
  Siegel+Gale, one of the world's premier strategic branding firms, announced today the creation of a new Dynamic Media Practice and the appointment of Thomas Mueller as its Global Director.

"Our new global Dynamic Media Practice will help our clients bring their brands to life across all media touch points, all around the world," says Alan Siegel, Chairman and CEO of Siegel+Gale. "The media is constantly changing and so will our approach, but this new practice will bring our strength in simplification to information
  Thomas Mueller architecture and design across every platform. Thomas Mueller is the perfect person to lead our new effort. His accomplishments in brand experience and design at such leading organizations as Martha Stewart Living Omnimedia, Arnold Worldwide, and Avenue A | Razorfish will take Siegel+Gale, and our clients, from strength to strength."
+ continue 
 
   
Case Study

A New Home for the Citizens of Science
 
    The King Abdullah University of Science and Technology (KAUST) is the realization of a decades-long vision to create a distinguished international university in the Kingdom of Saudi Arabia.

KAUST faced two key challenges when realizing its vision: how best to create a world-class university on par with other elite academic institutions and how to stand apart from emerging universities with similar aims.

To create a brand experience that met these challenges, Siegel+Gale was hired to develop a brand platform, a bold new logo, visual identity, and environmental design system for the University that would bring the brand to life.

Beginning with extensive research, our strategy and design consultants worked with KAUST to create a "branded experience" that distinguished the University at every touch point—from the University's communications to its enrollment processes to the spirit and character of its
  KAUST
campus and surrounding town. Specifically, to translate the KAUST brand promise across all touch points, Siegel+Gale unearthed unique brand themes that allowed KAUST to define, communicate, and visually implement the organization's aspirations for the campus experience.

Next, Siegel+Gale developed a visual identity and an environmental design system for KAUST to express its personality attributes, by using them as criteria for selecting colors, forms, materials, and furniture. This allowed KAUST to create a campus that reinforces the brand at every point of contact and inspires the entire University community at every step.

+ continue 
 
    KAUST  
  Dialogue  
  Touch Point Management: Prioritizing the Investment Opportunities
Rolf Wulfsberg, Group Director, Research
 
  Rolf Wulfsberg Any company today that practices brand management understands the importance of its touch points with its customers and prospects.

Try searching "touch points" on Google. You should get over 1.4 million results. Refine the search to "managing touch points." You still get over 400,000 results. The fact is, touch point management is a critical issue to companies.
  If you read these articles on managing touch points, you likely will be given the advice that one should initially identify those interactions that make the most difference–that is, you should prioritize the touch points. For example, in advising on how to manage digital touch points, Patrick Fleck offers a 10-point action plan with the following as points 4 and 5:

4. "Assess risk. Classify each touch-point by level of business risk. Identify and quantify, if possible, the
  revenue volume associated with each touch-point. In other words, measure what is at stake at each digital touch-point. Don't forget intangibles—like brand.

5. Prioritize. Beginning with the highest risk touch-points, perform customer research as necessary to clearly identify customer goals and needs."

This is very sound advice, but it is easier said than done. How do you determine the business risk associated with a specific touch point?

+ continue 
 
  Contact Us  
 
If you would like to learn more about Siegel+Gale and how our services can help your brand excel, contact us now.





+ SEND TO A FRIEND
email
 
  View this newsletter on the web:
http://www.siegelgale.com/mail/si0809/