Credit Card Clarity – Alan Siegel on President Obama’s Proposal to Credit Card Companies
EXPERT COMMENT - Alan Siegel, Pioneer in Plain English for business and government and co-author of ‘Simplified Consumer Credit Forms’ NEW YORK, April 24 /PRNewswire/
“It’s unfortunate that it takes a Presidential intervention to force the credit card companies to provide contracts and statements that can be readily understood by customers,” says language simplification and plain English advocate Alan Siegel, CEO of Siegel+Gale. “With all the money banks and credit card companies spend to tout their brands and the lip service they pay to being trustworthy and transparent, I can’t understand why they persist in creating bewildering documents that confuse customers and put them in jeopardy. “I applaud President Obama’s emphasis on credit card clarity — that is what it will take. But we all need to hold the feet of these companies to the fire, and finally get some real change.” Click here to read the full article.